Terms and Conditions

DuraBox is a family owned and operated business focused on shipping container sales, rentals, repairs, canopy installs and modifications.

Over the years, DuraBox has served thousands of customers such as local residents, small businesses, the greater construction industry, Fortune 500 companies like Walmart and government entities such as the City of Glendale, Peoria and Buckeye. The family’s focus is to provide reliable steel shipping containers as a solution for a variety of needs. Whether it’s used as a garage, home office or storage, DuraBox will find a solution that’s unique to the customer and at a competitive price.

All containers are inspected before delivery and the business has a network of 5-star delivery companies that share the same vision – to provide honest and excellent customer service.

Invoices and Estimates​

Invoices and estimates are valid for seven (7) business days and are subject to availability.
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​Payments ​

All payments are due upon receipt of invoice, unless otherwise stated. Customers have the option of paying via cash, cashier’s check, credit card and bank transfer. Checks returned for any reason will incur a $25 return check fee. Credit cards are subject to a 3-4% convenience fee. If paying by card, customers are required to complete a credit authorization form and include a copy of photo ID. The person purchasing the container must be present at time of product/service delivery. Customers paying via bank transfer will not have products/services released to them until funds have cleared. If payment is sent by mail, DuraBox highly recommends sending USPS certified mail.

Customers are also responsible for including a tracking # to their sales representative to avoid incurring late fees.

In the event that payment should default by any means, DuraBox reserves the right to pursue legal action after 60 days of nonpayment. If purchased under a business, the business assumes responsiblity for the items purchased and will be held liable for all charges, including late fees that ensue.

​If a customer wishes to cancel an order, they must do so within 24 hours of purchase. If customer paid via credit/debit card they will be subject to a processing fee.

​Purchase Orders

Purchase orders may be accepted at DuraBox owners discretion on 30, 60 and 90 day terms. PO’s must be made out to DuraBox, and must be paid in full based on the net payment schedule signed on the delivery receipt. In the event that payment is not received on the agreed payment schedule stated on accepted terms, DuraBox reserves the right to charge an additional $200.00 late fee. Additional fees may apply at owners discretion every seven (7) days. DuraBox reserves the right to repossess any product/service rendered that they have not received payment for and additional fees for pick-up will apply depending on mileage and time spent on repossession. If there are any issues please be sure to communicate such in order to avoid incurring late fees.

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​​Container Condition

On the order details shared in the invoice or estimate, the type of container that customer orders will be mentioned. There are two types of containers that we sell. One type will be “used” and one type will be “one trip”.

​“USED” Containers will have varying levels of visible surface rust, dings, patches and dents. We recommend to pressure wash and paint your container to extend its life. They are between 10-15 years old.

“ONE TRIP” Containers have been carried over the ocean at least once and then placed into container depots, meaning that they might have small dings and dents. They are between 1-3 years old.

​Warranty does not cover the cosmetic appearance. By purchasing a container from DuraBox, buyer agrees and is aware that all containers are used and are not limited to having normal use tear of dents, rust, dings, scratches, etc.

​Container Delivery/Transports/Relocation

​It is the customer’s duty to ensure that the drop off location is ready for delivery or risk being billed for standby time at the rate stated below. Container locations should be on a flat and level and dry surface, preferable gravel, asphalt, compacted dirt or concrete. If you want to drop it on the ground, please be aware of the weight of the container and if the area accumulates water as the unit can settle in over time.

Please make us aware of gates or security access, extra weight, excess mileage, dirt roads or rough conditions. Additional charges may be assessed if not notified while placing the order. Heavy machinery is required to deliver and position containers. DuraBox is not responsible for any damage to utilities, irrigation, landscape, driveways, culverts and all other objects in the path of delivery.

Customer ensures that there will be adequate space to drop off the container. ​All delivery rates are based on an unload time of 30 minutes or less, from the time of the truck’s arrival to the departure of the truck. Customer agrees to pay $100 per hour, billed at 15-minute increments for any additional time. This includes times for being on standby, unloading, leveling, maneuvering into tight locations, flipping containers, etc.

Failure to deliver -​ ​If we are unable to deliver because the site is not ready, the location is too tight, etc. or if the customer refuses the container the customer will still be liable for the delivery rate. If for any reason the customer received free delivery, they will be liable for a $150 trip fee. If the truck leaves and delivery must be rescheduled a second delivery rate will be assessed.

​Delivery Cancelation – We require at least 24-hour notice of cancellation. If the customer does not notify us and we show up for delivery as scheduled, the customer will still be liable for the delivery rate. If for any reason the customer received free delivery and they cancel the order without prior notice the customer will still be liable to pay a fee of $150. A second delivery rate will be applied if we are required to make a second trip. It is the customers responsibility to make sure that both the pick-up and drop-off locations are ready for the truck before scheduling a container transports. The customer must ensure that there is a clear and direct path to the load/container and that there is adequate space for the truck and trailer to pick up the load/container. The customer agrees to pay the agreed upon rate for any standby time.

If the load/container is unable to be placed where the customer wants, the customer must have an alternate location to place the load/container. If the customer does not have an alternate location we will haul the container back to the pick-up location and continue to bill at the agreed upon rate. If the load/container is unable to be placed back at the pick-up location it will be hauled back to our yard and stored at a rate of $35 per day. If the transport was unable to be completed, but an attempt was made the customer will still be billed the two-hour minimum.

Positioning -We will do our best to position the container where the customer wants. If the location is tight and the customer wants us to attempt entering the drop off location, the customer will not hold DuraBox liable for any damage caused to fences, concrete, buildings, walls, trees, bushes, etc. Furthermore, the customer assumes full responsibility if we are required to go off road onto dirt, sand, gravel, etc. and become stuck. In the event the truck is to become stuck, the customer is financially responsible to provide a tow truck or recovery truck at their expense. The customer will also be responsible to pay for standby time while the truck is stuck. The customer acknowledges that the use of heavy equipment is required and does not hold DuraBox liable for any damages such as broken concrete, broken fences, oil spills, tire marks, etc.

​Transports – All transports will be charged a two-hour minimum. One hundred percent of the estimated time is due up front before a driver is dispatched. The customer also acknowledges that transports are billed gate to gate, meaning that billing time will start when we leave our location and stop when we return to our location. We will require payment to be made up front with valid payment information. If paying by card, the credit card info will be held on file until the transport is complete. Customer has the option to pay the remaining amount (if any) with credit card info provided, or cash which can be given to the driver. Customer also acknowledges that we require 24 hours cancellation notice. If we are not given notice 24 hours prior to scheduled time, the credit card on file will be billed for the two-hour minimum. By scheduling a transport, the customer acknowledges that he/she fully understands and accepts the terms stated above and release DuraBox and its employees of any liabilities.

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​Modifications

​All custom containers require a 50% deposit before any modifications can begin and the balance is due upon completion and prior to delivery. All modification parts are special order items and/or built to order. If a customer wishes to cancel before we begin cutting the container, but after parts have been ordered and/or built they will still be charged for those items. If the container has already begun to be modified the customer will be unable to cancel his/her order. Cutting holes/openings onto the container will void all guarantees stating the container is wind and water tight. ​

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​Container Canopies

​All container canopy products are special order and can not be canceled, returned or exchanged once an order has been placed. Canopies are backed by a 10 year manufactures pro-rated warranty when properly maintained and installed. A copy of Container Canopy’s complete warranty document is available upon request. It is the purchaser’s responsibility to check with the prevailing authority on whether a permit is needed. DuraBox does not provide any written or implied warranty, engineering or permitting for the canopies.

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​Lifetime Support

Thank you again for choosing DuraBox as your container supplier. With that comes a lifetime of perks:

• Online support is available 24/7​
• Phone support is available Monday through Friday from 8-4 p.m.
• DIY videos on how to maintain the container
• DIY videos on how to fix any future issues with the container
• Assistance with recommendations on where to buy specific items for you container
• Available online shop with accessories for your shipping container
• Roll-up Door
• Lockbox
• Window Frames

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Lifetime Warranty for Leaks

Purchaser is aware that all containers are guaranteed to be wind and water tight for up to one year from the date of delivery unless it has been relocated or modified. If the container begins to leak within one year, we will provide an industry approved container patch with instructions on how to attach the patch. The patches are manufactured out of extremely durable fiberglass reinforced polyester fabric and bonds to all surfaces except Polypropylene (PP). It’s flexible to apply and dries solid. All repairs can be drilled, sanded and painted in less than an hour.

​The container will not be exchanged for another unit. If a leak causes damage to the contents stored within the container as a result of a leak the purchaser acknowledges and agrees that the seller shall have no liability to purchaser for any claim, loss or damage caused or alleged to have been caused directly, indirectly, incidentally or consequentially by the equipment, or by any inadequacy thereof or deficiency or defect therein, or by any incident whatsoever in connection therewith whether arising in strict liability or otherwise. Under no circumstances shall seller be liable hereunder for any lost profits or for special, consequential or exemplary damages, even if seller has been advised of the possibility of such damages.

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​10 Year Frame Warranty

This warranty covers the frame of the container under normal storage use. If the container is relocated or modified the warranty is void. In addition doors, seals, floors, gaskets, rust and smell are not covered by the warranty.

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​Indemnification​

Purchaser will defend at its own expense and indemnify and hold harmless seller, its agent, employees and indemnities from and against any and all claims, losses, damages, Liabilities, demands, actions, costs, expenses and fees (including attorneys’ fees) arising out of, or in connection with, the sale of the equipment to purchaser or any subsequent use, operation or disposition of the equipment.

By receiving delivery of the equipment purchased, buyer understands and agrees to the container’s condition as presented and delivered.

Buyer understands and agrees that all sales are final. No refunds and exchanges are available after the equipment is delivered.

These terms and conditions outline the rules and regulations for the use of Durabox’s Website.
Durabox is located at:
225 S 35th Ave,
Phoenix, AZ 85009
United States

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Durabox’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using Durabox‘s website you consent to the use of cookies in accordance with Durabox’s privacy policy.

Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Durabox and/or its licensors own the intellectual property rights for all material on Durabox. All intellectual property rights are reserved. You may view and/or print pages from our website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Republish material from our website
• Sell, rent or sub-license material from it
• Reproduce, duplicate or copy material from it
• Redistribute content from Durabox (unless content is specifically made for redistribution).

User Comments

1. This Agreement shall begin on the date hereof.
2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (“Comments”) in areas of the website. Durabox does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Durabox, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Durabox shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
3. Durabox reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
4. You warrant and represent that:
   1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
   2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
   3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
   4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
5. You hereby grant to Durabox a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors when they list us in the directory may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. We may consider and approve in our sole discretion other link requests from the following types of organizations:

1. • commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
   • dot.com community sites;
   • associations or other groups representing charities, including charity giving sites,
   • online directory distributors;
   • internet portals;
   • accounting, law and consulting firms whose primary clients are businesses; and
   • educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Durabox; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by calling us at () -. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

• By use of our corporate name; or
• By use of the uniform resource locator (Web address) being linked to; or
• By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Durabox’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Content Liability

We shall have no responsibility or liability for any content appearing on your Website. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise, violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Website, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Website or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence;
2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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